Every paid BITRAGE.AI subscriber gets a response from a real human — NATRIX or assigned Agent Operator — within 24 hours of any inbound message during business days (Monday-Friday, 8 AM - 6 PM Mountain Time). Weekends within 48 hours. Holidays are flagged with auto-reply notice.
This isn't a chatbot. It's a named human with accountability for your account.
From accepted intake form to operational business in 72 hours. This includes:
If we miss the 72-hour window for any reason within our control, your first month is free.
| Service | Target | Measured |
|---|---|---|
| Website (bitrage.ai + your branded site) | 99.9% | Monthly, via Cloudflare uptime |
| AI Receptionist (phone answering) | 99.5% | Per-call dispatch logs |
| AI Agent pipeline (lead, quote, scheduling, etc.) | 99.5% | Daily orchestration logs |
| Customer dashboard | 99.5% | Monthly |
| Payment + booking integrations (Stripe, Square) | 99.5% | Per-transaction monitoring |
Service credits issued for confirmed downtime in excess of 0.5% in any calendar month, prorated against your monthly fee.
BITRAGE.AI maintains a live compliance calendar for every customer. Specific items we track and proactively warn about:
If we miss a compliance deadline that results in a CRA, AHS, AGLC, or municipal penalty, BITRAGE.AI covers the penalty and refunds 1 month of fees.
Every account, asset, and credential created on your behalf is owned by you, not BITRAGE.AI:
If you cancel, you keep everything. We just disconnect our orchestration layer. You walk away with a fully-operational business and 12 months of momentum.
BITRAGE.AI is PIPEDA-compliant. See our Privacy Policy for details. Key commitments:
Month-to-month subscribers: cancel any time, no questions, no penalty. We provide a 30-day handoff window during which we transition all account ownership to you fully.
Annual prepay subscribers: cancel any time. Refund prorated for unused months minus the 2-month "free" benefit (i.e., if you cancel after 6 months, refund = 4 months). The "leave anytime with everything intact" promise still holds.
BITRAGE.AI is not:
We're an AI Launchpad orchestration service. We connect, configure, and watch — we don't replace licensed professionals where regulated work requires them.
We may update this SLA. Material changes (anything reducing customer commitments) require 30-day notice and an opt-out option (refund of unused subscription).
Email [email protected].
Day 3. Corp filed Day 1, banking + Wave + insurance live Day 1-2, full agent fleet on Day 3.
Yes — every account is in your legal name from minute one. See our disclosures page for the full ownership rules.
Incorporation, banking, bookkeeping, insurance broker, voice receptionist, lead-qualifier, quote drafter, scheduler, customer success follow-up, SEO/local search, social media — plus 4 vertical specialists tuned to your trade.
Pilot $79/mo for 3 months, then standard tier (varies by pack). CAD. No contract. Two-click cancel.
We are not a law firm. We help organize the paperwork; an Alberta-licensed registry agent or Ownr handles the actual filing. For complex situations we refer to an Alberta corporate lawyer.